That was so EASY!!! I placed an order last night on your very easily navigated website quickly, easily, and confident in the security. When I needed extra help, I called the 877 phone number, found easily on EVERY page of the site, and I was amazed at the speed of getting to and actual person, and not having to listen to an impersonal automated message. It was nice to not have to go through a ton of options in an automated phone system!!! I got the help I needed, quickly, so that I could make the purchase! How great! Great job all around on the customer service! royalLAMPSHADES, I’m impressed! Thank you!
My experience with your company could not have been better. I found very rare lamp shade that was unavailable everywhere else I tried to look. I had never heard of royalLAMPSHADES before, and took a chance with your company since I had not ordered from you before. Not only was the price as low as any other, I received my order in half the time other companies listed their backorders! I am very pleased and would definitely order from you again without hesitation. Thanks!!!
I was so pleased with the lamp shade advice to replace the shades that had been ratty and torn, and so covered in dust, the original color was discernible! I receive so many compliments on my chandelier now that I have replaced those shades! All of my friends ask where I got my beautiful new shades, and I refer them to your site. Your excellent customer service is completely responsible for my satisfaction and continued customer loyalty! Thank you so much!
I cannot begin to tell you how pleased I am with my recent order. After scouring the internet and locating the product on your website I was ecstatic. Placing the order was easy and even follow-up options were incredibly fast. I received my order within a few short days! I couldn’t believe it! I definitely plan on shopping here again!
Wanted to say thank you for my order. The shades are perfect. The price was right. Have to say I was hesitant to order lampshades online, but you have made a return customer out of me!
You can be sure I will be ordering more shades from royalLAMPSHADES not only because they are well priced but I am very impressed with your customer service.
You have certianly provided us about the most outstanding customer service we have ever experienced! The care with which you've dealt with our problem certainly guarantees we will remain most loyal customers!
I just had to write and tell you how pleased I was with the speed of delivery, the packing, and most especially the lampshade. It is just stunning!!!! Thanks for the great service and products....I will highly recommend you to my friends.
Excellent prices & I researched this THOROUGHLY before I bought.
I found you on Google while looking for lamp shades for my wife. You have a very nice web site which is easy to order from.
Thank you so very much for sending the lamp shade so promtly. It's perfect. When the original was broken I was sick. My husband went online and there you were.
I think your website is wonderful! The styles are impressive and the pricing offers great values.
It's comforting to know that your company has good customer service. I will order from your company again in the future just because of that. Thanks for your time and effort!